Last updated: 9 October 2026
1. Interpretation & Definitions
In this agreement:
- “The Brisbane SEO Guy” (also “we”, “us”, “our”) means The Brisbane SEO Guy, a registered business name of the Australian partnership B Sharein & C.L Sharein, ABN 45 636 245 426.
- “Client” means the person or entity receiving Services from The Brisbane SEO Guy.
- “Agreement” includes these Terms & Conditions, any Schedules to them, Service Proposals, Payment Terms, and any written communication confirming scope and deliverables.
- “Services” refers to the work provided by The Brisbane SEO Guy, including but not limited to: SEO Plans; Google Ads & other Ad Platform Management; Website Maintenance; Website Development.
- “Plan” means any recurring or fixed-price service agreement.
- “Project” means any once-off or custom scope of work.
2. General
By engaging The Brisbane SEO Guy, the Client agrees to these Terms & Conditions. These may be updated occasionally; updated terms will be published on our website with reasonable notice provided for material changes.
3. Scope of Services
The Brisbane SEO Guy delivers a range of marketing and web-based services:
3.1 SEO Services
- SEO is delivered in accordance with industry best practices.
- No guarantees are made regarding rankings, traffic, or conversions.
- SEO outcomes are influenced by third-party algorithm changes and competitive activity.
3.2 Ad Management
- The Brisbane SEO Guy manages Google Ads and other ad platforms per agreed scope.
- The Brisbane SEO Guy is not liable for platform policy changes, suspensions, or performance issues.
- ROI, lead volume, or ad performance is not guaranteed.
- Advertising budgets are funded by the Client and paid directly to the advertising platform. They are not fees payable to The Brisbane SEO Guy and do not form part of our management fee.
3.3 Website Development & Maintenance
- The Brisbane SEO Guy works primarily on WordPress, Shopify, and Wix.
- The Brisbane SEO Guy is not responsible for third-party hosting downtime, hacks, data loss, or plugin issues unless explicitly contracted for monitoring and remediation.
- Clients are responsible for their own backups unless a specific backup service is contracted.
3.4 Support Limitations
- The Brisbane SEO Guy provides reasonable support but no SLA (Service Level Agreement) is implied unless separately agreed.
4. Limitation of Liability
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you may have under the Australian Consumer Law that cannot lawfully be excluded. Where our liability for breach of a non-excludable guarantee can be limited, it is limited (at our option) to re-supplying the services or paying the cost of having them re-supplied. Subject to that, and to the maximum extent permitted by law:
- The Brisbane SEO Guy is not liable for indirect, incidental, or consequential losses.
- The Brisbane SEO Guy is not responsible for loss of rankings, revenue, or business due to website downtime, Google/Facebook policy actions, or third-party system failures.
- The Brisbane SEO Guy’s total aggregate liability in any 12-month period is limited to the amount paid by the Client for Services in that period.
5. No Guarantees
Client acknowledges that The Brisbane SEO Guy does not and cannot guarantee:
- Search engine rankings or traffic volumes.
- Advertising results or ROI.
- Uptime, performance, or security of third-party platforms.
- Recovery from manual or algorithmic search penalties.
6. Payment Terms
- Payment is required in advance unless otherwise agreed.
- Recurring Plans are billed monthly.
- No refunds for services already delivered unless required by law.
- The Brisbane SEO Guy reserves the right to suspend services for late or missed payments.
7. Pricing Policy
- The Brisbane SEO Guy reviews its pricing annually (adjusted on 1 July each year).
- Plan fees and inclusions may be adjusted at that review.
- Clients will be notified 30 days in advance of significant pricing changes.
- Any additional out-of-scope work or third-party costs (e.g. backlink fees, premium tools) will be quoted and billed separately.
8. Termination
- Either party may terminate services with 30 days’ written notice.
- If a minimum term applies, remaining fees are payable in full.
- The Brisbane SEO Guy reserves the right to terminate services immediately in cases of breach, non-payment, or misconduct.
9. Indemnity
Client agrees to indemnify and hold harmless The Brisbane SEO Guy against any third-party claims, damages, or liabilities resulting from:
- The Client’s misuse of services
- Breach of this Agreement
- Misrepresentation of data provided
10. Privacy & Confidentiality
We handle any personal information provided to us in accordance with our Privacy Policy.
Where the Client is a health service provider, or where the Services involve access to health information, Schedule A — Health Information & Privacy applies and forms part of this Agreement. Where Schedule A conflicts with these Terms, Schedule A prevails to the extent of the inconsistency. A copy of Schedule A is provided with your proposal and is available on request.
11. Governing Law
This Agreement is governed by the laws of Queensland, Australia.
Questions or concerns? Call Carson Sharein on (07) 3522 0713, or get in touch through our contact page.
By engaging our services, the Client acknowledges and accepts these Terms & Conditions.